Before you contact us with that really awesome compliment about your experience at our shop (or your not so awesome comment about your experience) have you let the staff and management at your location know how happy (or unhappy) you are?
We all love to hear positive feedback or good news as it often makes our day. Alternatively, if there was an issue that needs to be corrected, we’d like the opportunity to do that locally before you blast off the email to “corporate”.
Either way, thank you for your business and your feedback. We truly appreciate it.